My co.za domain name was initially registered and administered by an ex-employee of mine. Print

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 The problem is that since he is no longer here, and his email no longer exists I cannot control  the domain name. To make matters worse I cannot access the email for this ex-employee. What do I do?

It is extremely important to keep your domain name particulars as up-to-date and accurate as possible,your primary email contact should therefore not be on the hosting account for the domain.

  • A formal request using Form 2, accompanied by a sworn affidavit by one of the domain name contact persons, or alternatively the managing director / member of the registrant.
  • This will be followed by a transfer initiated when ordering the domain transfer
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      • NOTE: Please note that this does not apply if the employee has listed themselves as the registrant.

A manual update of a domain name could be considered with written authority from the current Registrant. This authority must be given on a Form 2, as per the instructions on the form.

This form is available in the downloads section in the Client Area


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