Domain Names registered with NumAfrica are registered in the name of the Applicant
If the listed Registrant happens to be your ISP or agent :
- you are urged to approach them immediately requesting that they correct the domain name particulars reflecting you or your company as the Registrant.
- you could inform them that you are updating the information by initiating a transfer of you domain.
- If the Ticket is DENIED by any one of the contacts. Then the transfer ticket request will be denied and no transfer will take place at CO.ZA.
- If the Ticket is IGNORED by all contacts then this acts as if the Ticket was declined.
- NOTE: Usually a host will deny a ticket request if there is an outstanding amount due, or if the cancellation requirements have not been met.
- At this stage the old registrar/host should now approve the transfer request sent by NumAfrica and your domain should be transferred within 24-48 hours.
Should the above methods Fail :
A manual update of a domain name could be considered with written authority from the current Registrant. This authority must be given on a Form 2, as per the instructions on the form.
This form is available in the downloads section in the Client Area as well
